Refund Policy

Last updated: July 14, 2026

This Refund Policy applies to purchases of Batch Label Studio Pro, a digital download product sold through Payhip.

1. Eligibility for a Refund

You may request a full refund within 14 days of purchase if the Pro application fails to work as described and we cannot resolve the problem. A refund request must include your order confirmation or purchase receipt so we can verify the transaction.

2. What Is Not Refundable

Because the Pro application is a digital good delivered immediately, we generally do not provide refunds for change of mind, purchase by mistake, or incompatibility with your printer, scanner, or label material. We encourage you to use the free version to confirm the Software meets your needs before purchasing.

3. How to Request a Refund

Open the on-site chat widget with your purchase receipt and a description of the issue. We will review your request and respond within a reasonable time.

4. Disputes and Chargebacks

We prefer to resolve issues directly. If you file a payment dispute without first contacting us, we may be unable to process a refund through the original channel.

5. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the current version.